Returns & Exchanges
At ARM Building Supplies, we are committed to providing high-quality construction materials and tools for your projects. If you are not completely satisfied with your purchase, you can return most unused items in their original packaging within 30 days for a full refund or exchange.
Submit a Return Request
Contact our customer service team or visit our online portal with your order number and proof of purchase to initiate the return process.
Prepare Your Items
Ensure all building materials, hardware, or tools are in their original, unopened packaging and securely packed to prevent damage during transit.
Ship or Drop Off
Affix the provided return shipping label to your package and drop it off at an authorized carrier location, or bring the items directly to our local warehouse.
Inspection and Refund
Once our team inspects the returned supplies for quality and completeness, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing